Ziip comes with a two-year worthless warranty, based on my experience. I was happy with the Ziip device for the first three months I had it, though I didn't use it that much, and then the battery clearly became weak and I could not feel the current at all on its strongest microcurrent program, Instant Gratification, nor see any effect. I contacted Ziip and sent it back and asked for a new battery. At the time I sent it back, I had 20 months left on my Ziip warranty. When I first contacted Ziip by phone, customer service immediately dismissed my complaint and said I was used to the microcurrent and so I didn't feel it. However, at the time when I received the Ziip device I was getting powerful microcurrent and nanocurrent in a spa. There was no comparison between the light microcurrent from Ziip and the powerful microcurrent in the spa, nor was I expecting it to be, but I was happy with the Ziip microcurrent for a home device and thought it useful. Then after a couple of months, Zipp's microcurrent dropped to virtually nothing. I sent it back. Ziip said it checked my device and it was fine and that I should use it anyway. Obviously Ziip believes I cannot judge if something is working or not and wants me to pretend it's working and use it. (Nanocurrent you don't really feel, but microcurrent you can feel, even weak microcurrent.) Ziip also said I bought it elsewhere and not from Ziip. Before I bought Ziip from Amazon, I checked with Ziip and was told Amazon was an authorized dealer. But now Ziip is including in its argument not to deal with my complaint that I didn't buy it from Ziip and referring me back to where I bought it. Please note that Ziip is the seller on this site, which is where I bought it from, and so there's no one else to contact about this but Ziip. I was also told by Ziip the battery is not replaceable. I guess it would mean sending me a new device, and Ziip will not do that. So I'm out $500. I've seen others on social media complain about the battery getting weak and Ziip refusing to assist. For me, Ziip's warranty proved worthless and I experienced the worst customer service. Customer service was very dismissive of my concerns and sent me back a device I said worked fine at first but no longer worked properly. I had a bad experience with Ziip. Read more

The product arrived and never worked. The phone number went unanswered and my emails were left unanswered with no effort to correct issues. Very disappointed. Read more

I feel a bit ashamed that I succumbed to purchasing a product with a lot of hype, due to my insecurities about my appearance. I did a ton of research on this product before buying. Many hours. It is a big investment for most people. I agree that this product helps significantly with acne. It absolutely does make your complexion fantastic. Apart from that I haven't seen a significant shift, but sure maybe there is a slight lift.The problem is this product is intended for long term use. And after using it for several weeks I have found that I have broken capillaries between my eyebrows, throughout my cheek and jaw area, by my mouth. These were not present before. They don't go away, as far as I'm aware. So these are the consequences I now have to live with for taking a chance on a product that does not have thorough enough research backing its long term effects. I feel let down there are not clear disclaimers about potential side effects of using this product. Sometimes when using it, I get zapped significantly and it hurts. In those moments it's hard for me to imagine that having an electrical current shock my face is healthy.Again, very mixed results. My skin does look so nice apart from these red, sad busted capillaries.So frustrating.And there is no way the golden gel is actually worth $150. I'm not sure how they justify that price. I think it is supply and demand. Sometimes when you price something high, people are more willing to invest in it. It feels less attainable, more important.Anyway...best of luck.Also, you probably don't need this as much as you think you do.I wonder how it would feel to embrace the fact that my skin is going to age no matter what I do, and while I may not feel as excited about my looks, maybe I can simply cherish my growing knowledge, wisdom, and compassion that I embody in my life. Maybe I can place more values on the kind of person I am instead of feeling like I've failed to meet mainstream limited expectations of what beauty is and have an actual meaningful experience of my unique self while I'm still around. Read more

I have been using NuFace for 8 years and I incorporated the Ziip device into my nightly routine as well. I did this because Ziip works on hyper pigmentation. I have fair skin and scar easily from acne. It really works as advertised. What I didn't expect is that the videos (provided via app and Melanie Simon) taught me how to hold the device better. As a result, I no longer have sunken cheeks. I wasn't using my micro-current devices properly. The gel is great, a bit heavy but it works. Read more

After a recommendation from a friend that raved about it, I decided to give Ziip a try. The setup was pretty straightforward given the fact that there is a user manual that details everything and an iPhone app with videos outlining each step - how to place the device, the amount of pressure to use, etc. You basically slide the device across your neck and face a few times, but follow the instructions and app, it explains it way better than I can.What kind of results did I get? Well, I can’t say it turned me back into my 20’s again, but my skin is absolutely glowing like it hasn’t in a long time. Seeing that my bi-monthly facials are easily over $100 each this product is quite the steal. I’m totally happy with the results and investment so far. Read more

I have used this for approximately a month and see no results. I believe this is yet another false beauty product. Read more

Bought the ZIIP after much research into micro current devices. I’ve had this approximately 4/5 weeks and I’m already seeing great results. My jaw is tighter, cheeks are lifted and eye bags have reduced.I use almost every day, but some days only have time for a quick 4 minute eye programme (my main area of concern).I love how you can use different programmes depending on your time schedule.Looking forward to even better results as time goes on. Read more