I bought this May 13th and on December 29th the motor burned out. I would think a $400 hair dryer would last longer than 6 months. :<( Read more

Never thought I'd spring for a $400 hair dryer but my wife's hair stylist uses one and swears by it. I ordered her the Supersonic as a gift. She received it today and it was DOA! I called Dyson's support line and they said "that happens all the time...just send it back and get another one". So glad I bought it on Amazon so returning was a breeze...but I got a refund vs. replacement. Dyson quality isn't all it's cracked up to be! Read more

My Dyson stopped working within 6 months. Terrible quality and waste of money. Read more

I was a little skeptical that one hair dryer could make a big difference over any other, but this product has proved me wrong. I was using a Babyliss when I got this, and I am (no pun intended) blown away. It takes a little getting used to because it does NOT get as hot as the other dryers. It has sensors that change the heat to optimize it for your level of wetness and it turns out that Dyson doesn't think we need all the heat that we think we need - and they're right! When I use this dryer with NO attachments, it takes the same dry time (maybe a little less) as other dryers but with less heat, and either the less heat or something about how it blows makes me look like I got a professional blowout after a cut. My hair lays much more smoothy and has so much more movement and less weight. I'll put a pic to to show what I mean. Is it worth $400? Maybe. I do think it will last forever and that it makes a daily difference for me, since I use it daily. If you you have a different hair type or you don't often dry, it might not be worth the investment for you. THAT said, it is nice not to be all sweaty after I dry my hair! Read more

Product stopped working after only using it a couple of weeks. Dyson said they would replace it with a new dryer as soon as mine was shipped back. It's been two almost weeks and I still don't have replacement. Everytime I speak with Dyson they say they found an error and it's been fixed and should ship soon. Very poor warranty process. I would not recommend Dyson. Read more

I'm not sure why people have been bashing this hair dryer, but when I read the negative reviews it almost seemed like they hadn't actually tried using it?This is a great hair dryer, that's different then what you're used to so you'll need a week to adjust. Make sure you watch the styling videos because this is a stronger machine than you're used to with a different balance.+It is measurably stronger than other hairdryers on the market.+It self monitors the temperature at the exit point so that your hair wont be damaged from holding it to close.+It's much easier to hold given how it's weighted in the handle (the force you feel is weight multiplied by perpendicular distance, which has been dramatically reduced.+It's MUCH faster at drying hair. That said you can't just top it on it's fastest hottest setting. After you do the bulk of your drying at the top speed turn it down and finish it off.+The attachments go on magnetically, which is very easy and again very fast.+The attachments (per the support videos) make it much easier to finish blow drying your hair and not needing to style it.+ Because of it's unique design of air intake, it forgoes the traditional L design for a I design and fits into narrow drawers.+++ My wife has had "Nothing but good hair days since we switched and I got used to it"+++++++ My wife gets ready in much less time than she used to. It's "30-50% faster" saving about 5 minutes a day.++++++++++++ My wife doesn't wake me up in the master bathroom because this hair dryer is so QUIET. The other one sounded like a dying helicopter. You can have conversations while it's running, it's just not as convenient as when it's not running.I read a lot of cons that I disagree with on another post so I'm going to say why they aren't that bad.-The cord is too thick--I don't know why you'd think it would be unless you were holding it wrong which it seems like a lot of people the post negative reviews are. I've never had a problem with it and my wife never thought about it.-The air intake is at the bottom and I keep grabbing it.-- This is done on purpose for how it's weighted, most comfortable, and easiest to maneuver. If you're making this mistake adjust it when you feel the air blowing on your hand, it's quite easy to notice and fix You'll get used to it in a week.-Your hair comes out dry like straw--It shouldn't** My wife has very baby fine hair and it comes out nicer with this hair dryer. That said, this is a very powerful hairdryer and using it on the highest setting until your hair is dry will dry your hair out more than weaker hair dryers on their respective highest setting. Watch the videos their quite helpful, or just turn the setting down after the bulk of the drying is done.-It's weighty and uncomfortable--Per the above comments you're not holding it at the handle. The product went through multiple engineering phases you can watch a video on to minimize the strain on your arms and it's very easy and comfortable to use especially compared to other hair dryers where all the weight is above the handle so you have to fight it as you maneuver it.-No way to hang it on a hook-- If you're set on doing so then this is a con. You can pop a plug under your sink and keep it in a drawer always plugged in and out of sight which seems to be more desirable for me.-No way to put it in a drawer-- This is just not true, I have a 6.5 in drawer that doesn't fit traditional hair dryers because it's too small, but it fits this one and a few brushes easily. Most hair dryers are in the shape of a capital L, this is in the shape of an I so it just fits better. The wire isn't a problem, we have a drawer that is only 6.5 in wide and this is the only hair dryer that fits in this drawer.-It's too expensive-- For the benefits of size, speed, noise, quality of hair, ease of use, it's worth it for us though this is a personal decision and no matter how nice a hair dryer is there are much cheaper options out there. Read more

The real dryer has a plug with the dyson name on it. This one didn’t. You can see the plug is not the right shape for the packaging. It also didn’t turn on every time. And it didn’t get hot. Returned. Read more

Don't buy!! I used it once a day for about a month and it stopped working entirely. I didn't use it for travel and there was no damage. The product is very low quality and the seller didn't respond to a refund request. I can't believe I spent over $500 on this! Read more

Bought this in January, it worked well But not as great as you imagine for the price of it, still good,Fast forward to June - it starts overheating really quick and nearly completely melts one of the attachments & sparks coming from it! Checked the serial number and it was not even a genuine Dyson hairdryer!!! Bought one off the Dyson website for £50 cheaper, free next day delivery & also free additional attachments & it is nothing like the one purchased on Amazon so I am disappointed this listing had not been removed.Thankfully Amazon refunded me for the hairdryer though and were quick in doing so. Read more

Unable to register the product with Dyson. Therefore, no guarantee for an item costing nearly £300. Read more

Acquistato a Dicembre, consegnato a metà Gennaio, dopo una settimana di utilizzo moderato ha smesso di funzionare.Contattato il servizio clienti Dyson, il codice dell'apparecchio non risulta compatibile con l'asciugacapelli e presenta altre stranezze. Ho avviato immediatamente la procedura di Reso e sono in attesa di riscontro dal venditore. Read more

Received this in one afternoon, used that night and the next morning it wasn't as hot and it would take a few seconds to turn it back on. Contacted Dyson and they said Amazon is not an official seller and it wasn't under warranty. Returned the product the next day and got a full refund. No questions asked.A few days later bought the same product from an official retailer. Not only has it worked flawlessly but it is quieter and hotter. Also noticed a few small differences on the product, the material seemed a bit different on the handle so did the buttons (though it's hard to be objective when you compare with your memory) the power cable is definitely different, a lot thicker on the newer one.Maybe they re selling a slightly older version? I don't know Read more

I would urge any buyer of a Dyson hair dryer through a third party seller on the Amazon marketplace to review the photo’s of the item I have received, look at the quality and errors in the text on the dryer before comparing with stock images of a genuine Dyson product. I have reported and returned this item to Amazon and would urge all buyers to look at who is fulfilling the order, their time on the platform, feedback and company details if applicable before making the purchase. I am sure the genuine item is amazing given the reviews but I personally will not be making that purchase from a seller/retailer without being completely sure that I will receive the genuine goods. I would urge you to do the same and consider the best way to ensure that in the case. Read more